REQUEST AN EXCHANGE 5 .00€ 5. 00
Start a new purchase. At the moment of choosing the shipping method, select the option "Shipping with return".
The courier delivering the package will also take the initial.
Once we receive the package we will refund the money by subtracting the 5€ of the service. You will receive an email notification.
REQUEST A PICKUP 5 ,00€ 5, 00
Enter the following link: return.iflastmile.com/iaios
Follow the instructions, we will send you a label by email that you will have to show to the courier or post office.
Deliver the package to the courier or to the post office.
Once we receive the package we will refund the money by subtracting the 5€ of the service. You will receive an email notification.
SEND US YOUR PACKAGE AT YOUR OWN COST
Ship on your own to our logistics center:
Vivace Logistics
C/ Alfred Nobel 15-17, La Roca del Vallés 08430
atencionalcliente@vivacelogistica.com
93 860 49 84
You can also come to our store to make exchanges or returns:
From November to January the return/exchange period is 60 days since we understand that many of the purchases are for gifts.
